Scouse Press Terms & Conditions

1. Introduction

Welcome to Scouse Press (“we,” “our,” or “us”). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

2. Use of the Website

You must be at least 18 years old or have parental/guardian consent to use this website.
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
We reserve the right to suspend or terminate your access to the website if you violate these terms.

3. Products and Services

All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
We strive to ensure that product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.
Prices are subject to change without notice.

4. Orders and Payments

By placing an order, you agree to provide accurate and complete information.
All payments are processed securely through PayPal. You can pay using a PayPal account or any major debit or credit card.
We do not store or save any customer payment information. Once your order has been processed, all payment details remain securely handled by PayPal.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing, or suspected fraudulent activity.

5. Shipping and Delivery

Shipping times and costs are provided at checkout. Delivery times are estimates and may vary due to factors beyond our control.
We are not responsible for delays caused by shipping carriers or customs.
If a package is lost or damaged during shipping, please contact us immediately for assistance.

6. Returns and Refunds

We accept returns and issue refunds in accordance with our Return Policy, which can be found below.
Items must be returned in their original condition and packaging within the specified return period.
Refunds will be processed to the original payment method within a reasonable timeframe.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Scouse Press or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content from this website without our prior written consent.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or the purchase of our products.
Our liability is limited to the maximum extent permitted by law.

9. Privacy and Data Protection

We do not store or retain any customer payment information. All payments are securely processed by PayPal, and we do not have access to your financial details.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on this website.
Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in England and Wales.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Email: scousepress@gmail.com
Phone: +44 151 7272727
Address: 4 Windermere Terrace, Liverpool, L8 3SB, UK

By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for shopping with Scouse Press!

Return Policy

At Scouse Press, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it in accordance with the following policy:

1. Eligibility for Returns

Items must be returned within 14 days of receipt.
Products must be in their original condition, unused, and in their original packaging.
We cannot accept returns for digital products, personalized items, or items marked as non-refundable.

2. How to Initiate a Return

To start a return, please contact us at scousepress@gmail.com with your order details and reason for the return.
Once your return is approved, we will provide instructions on how to send the item back to us.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.
We recommend using a tracked shipping service to ensure the safe return of your item.

4. Refunds

Once we receive and inspect the returned item, we will process your refund.
Refunds will be issued to the original payment method within 7-10 business days.
Please note that shipping costs are non-refundable unless the return is due to an error on our part.

5. Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us immediately at scousepress@gmail.com with photos of the issue. We will arrange a replacement or refund at no additional cost to you.

If you have any questions about our return policy, feel free to contact us at scousepress@gmail.com or call us at +44 151 7272727. We’re here to help!